Yes! You are able to customize the logos in the following areas: upper left corner, over the tripod, hotspot, and headshot which appears on the welcome screen and agent contact info. The best format to use overall is a .png file with a transparent
A hotspot are the logos/buttons that appear on the tour where a visitor clicks to enter a new room. The hotspots are used to guide and flow the user through the tour at their own leisure.
If I accidently placed the “living room” image on the 2nd floor, is there a way to change it so it appears with the 1st floor images?
Yes. This is done under “Edit Tour”, “Configure Panoramas”. Each floor is laid out under a separate “Configure” tab. Notice next to each photo there is a “Floor Plan” drop down menu. Select the drop down and menu and choose which floor you would
How can I view who is looking at individual tours? What is the difference between a registered user and a non-registered user?
On the customer portal under “Publish Tour”, you will see a “Statistics” button. When you click on this button, it will call up the page where all the statistics are located for that individual tour. It is sorted by registered/non-registered users and you can
Please check your MLS/Board rules. In many cases, you will need an unbranded version of your virtual tour. This is located under “Publish Tour” by clicking “Links” button and you will see the option for the Unbranded Link.
This is done on the customer portal under “Edit Tour”, “Set Hotspots” tab. Under this tab, all of the photos you captured will appear individually for you to set or edit how the hotspots appear. As long as you captured a photo of the
This is done on the customer portal under “Publish Tour” tab. Click the “Download” button and select “Images”. This will download all the images of this tour into a .zip folder to your harddrive for you to access. Keep in mind, these will be
This can be done via your customer portal under “Edit Tour”, “Add Panoramas” tab. Here, you can select which Floor will be the “First Floor” the tour starts on. Toggle the “first floor” button to blue yes. This triggers this floor to be the
This can be done via your customer portal under “Edit Tour”, “Configure 1st Floor Panoramas” tab. Here, you can select the “first image” that will appear. As long as this image correlates with the same floor that the tour starts on, it will be
Browsers are constantly changing and we do our best to keep up with them. For the end consumer, the tours will work in any browser. For customers, Chrome or Firefox work best with the immoviewer system. If you seem to have some issues using