Basic settings

HomeBasic settings
7 04. 2017

Can I brand the tours with my logos?

Yes!  You are able to customize the logos in the following areas: upper left corner, over the tripod, hotspot, and headshot which appears on the welcome screen and agent contact info.  The best format to use overall is a .png file with a transparent

7 04. 2017

What is the password for my Ricoh Theta?

Your password for your individual Ricoh Theta is located on the bottom of your Ricoh camera. You will see a couple letters and then a set of numbers.  The password is the NUMBERS, exclude the letters.

7 04. 2017

Which browsers does immoviewer work in?

Browsers are constantly changing and we do our best to keep up with them. For the end consumer, the tours will work in any browser. For customers, Chrome or Firefox work best with the immoviewer system. If you seem to have some issues using

26 01. 2017

I can’t login again.

Please make sure you always enter capital letters and that you do not add spaces between the different characters of the code. If the problem persists, go to login, click „Forgot password?“ and enter your e-mail adress.  You will automatically receive an Email with a

26 01. 2017

I would like to change the agent of a property.

First of all, you have to create a new agent if the one you want to set up is not yet entered into the system. Go to „agents“, click „Add agent“ and enter your agent's information  to „Create a new agent“. If their information has

26 01. 2017

I would like to change the agent of a property.

First of all, you have to create a new agent if the one you want to set up is not yet entered into the system. Go to „agents“, click „Add agent“ and enter your agent's information  to „Create a new agent“. If their information has

26 01. 2017

I can’t login again.

Please make sure you always enter capital letters and that you do not add spaces between the different characters of the code. If the problem persists, go to login, click „Forgot password?“ and enter your e-mail adress.  You will automatically receive an Email with a